Terms and Conditions Penzion CentrumBusiness and cancellation policy
1. Prices and Services
Approximate prices for accommodation and other services are published in the presentation materials of the landlord (website, brochures, etc.). For the client is obligatory the price, which is listed on the voucher (the voucher) .For the scope of contracted services and prices it is bound by the listing in the voucher. The landlord is entitled in cases that are beyond its control (eg. Force majeure) to change the agreed conditions of stay.
2nd Customer canceled
The customer is entitled to cancel the order at any time prior to arrival.
Cancellation of stay requires a written electronic form (e-mail with return receipt) to the address firstname.lastname@example.org. Crucial to the date of the cancellation is the date and time of sending the email.
Cancellation fees when you cancel your stay:
five days prior arrival - no cancellation fee,
14:00 second day prior to arrival - 20% of the first night,
after 14:00 of the second day preceding the arrival - 100% of the first night,
cancellation of stay at the scheduled date of arrival, no show (did not take place) - 100% of the ordered services.
For larger groups can be arranged individual cancellation fees.
The landlord will not charge the cancellation fee if you could draw contracted services for the following reasons: bereavement, hospitalization or a family member, serious illness, natural disaster.
Above, the customer must provide proof within 3 days of the event.
These business and cancellation conditions are an integral part of the order and accommodation voucher (voucher).